PayPal credit in GOAT

Mrivera35
New Community Member

i set up PAYPAL CREDIT as my preferred payment , when i checked out on GOAT, it charged my debit card. Is there anyway i can resolve it?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Mrivera35

 

Welcome! I'm sorry to hear a recent transaction didn't go quite as you had expected. I can understand that can be a bit frustrating. Unfortunately, PayPal doesn't offer the option to change your funding source after a transaction has already begun. I would recommend reaching out to the merchant to see if they can offer a refund so you can attempt the purchase again with PayPal Credit. However, when you go to check out, if PayPal Credit is not showing in the available funding sources, it may not be an eligible funding source for that purchase. 

 

My apologies for any inconvenience this may cause, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.