PayPal not working on stockx.com with my saved cards

Yuli_3
New Community Member

I’m trying to buy some sneakers from stockx.com. I’m using PayPal as the payment method since it’s the first time I shop in this website. Usually when I check out with PayPal it logs me into my account to select which card to use for my transaction from the ones saved on file. However this time it is telling me to add a credit/debit card, which I did but it still wouldn’t accept it. I know for sure the card has the funds and it’s not being declined it just doesn’t accept it for some reason

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Yuli_3,

 

Welcome to the community forum and thank you for your post!

 

I'm sorry to hear that you're being prompted for a credit card when you make a transaction. It sounds like the card on file has been declined for the transaction. A different payment method would have to be used to make the transaction. I regret any inconvenience.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.