Pending paypal transaction when purchase didn't go through with actual merchant

lastuniquename
New Community Member

I have a pending paypal Transaction from over a week ago where the actual purchase did not go through on the merchants end. Confirmed with merchant that no order was ever placed with them. But still showing as a pending $111 transaction in paypal

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @lastuniquename,

 

Thank you for visiting the PayPal Community Help Forum!

 

I understand your concern about the pending transaction for a canceled purchase in your PayPal account. No need to worry! When you attempt to make a payment, the amount can be temporarily authorized and will be in pending status until merchant capture's the payment. As the purchase didn't go through, the pending authorization will get dropped in few days. I suggest you to wait few more days. You can also visit this article to know more about pending authorizations. 

 

Hope this information helps,

Bindu

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