Refund not yet received

engrfaye
Contributor
Contributor

It's been more than 10 days since my refund (from Adobe) was declared completed here in PayPal yet I still haven't received the amount. Should I wait until 30 days to receive it ?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@engrfaye 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Completed means paypal have completed your request to send the funds, not that it is in that bank or card yet.


Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

 

https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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