Refund sent to closed bank account.

Temp20230703u
Contributor
Contributor
Had a refund sent to me to a card no longer in use and my bank account is also closed. Where has it gone and when will I get it back?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230703u 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


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Temp20230703u
Contributor
Contributor
Hi, thanks for your reply. The whole account is now closed and I no longer have the card or account. It’s a refund for tickets from a cancelled concert I paid for approx 6 months ago. I wondered if it would eventually be sent back to my PayPal account?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230703u 

 

As i said it automatically is sent to the card used to fund it, you need to contact your card issuer to see if they can recover the refund for you.


Advice is voluntary.
Kudos / Solution appreciated.
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