Says money has been refunded to my card but it hasn't not shown up.
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Refunds
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If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
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Hi everyone! Thanks for visiting PayPal's Community Forum. Thank you @kernowlass for your help getting a resolution started on this thread. We greatly appreciate it!
@lmaoleonix, welcome! I'm sorry to hear a refund hasn't gone as smoothly as you had expected. If you do not see the refund within 30 days, please reach out to our Customer Support teams to see if a trace needs to be initiated.
Best wishes and good luck on this and future transactions through PayPal!
- Jon K
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