Transaction disappeared
momoalla
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Posted on
Oct-09-2022
11:24 AM
I have made a payment that was then voided by the seller and the transaction just disappeared in my activity and I have not received the money back to my account, I have the transaction email info.
Help please.
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Refunds
1 REPLY 1

PayPal Employee
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Oct-11-2022
01:38 PM
Hi @momoalla,
Thank you for contacting PayPal community!
I would like to inform that if you have been charged and the transaction is voided by the merchant, then the amount usually reflects in your bank or card statement within 2-5 business days. Please visit this link to know more about the refund.
I hope this helps you!
Imsubh

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