Transaction not reflecting on PayPal but I received a payment email.
Cnezzy
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Posted on
Oct-26-2021
12:50 PM
Hello, I received a payment to my PayPal account but as soon as I claim it from my PayPal email it disappears and says the transaction no longer exists. I have tried the steps they mentioned on my paypal account like confirmating email etc but nothing is working. Please help, thank you.
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Receiving Money
2 REPLIES 2

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Oct-27-2021
06:34 PM
Hello @Cnezzy,
Welcome to the PayPal Community! I'm sorry to hear you're running into some issues claiming a payment. I might recommend reaching out to the sender of the payment, its possible they may have cancelled it before you were able to claim it.
Good luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Cnezzy
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Nov-01-2021
01:40 AM

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