Transfer to old reference

lordesteves
Contributor
Contributor
Hello! I recently changed my account's credit card and I didn't realize that the reference to add money through the ATM was changed. So today I made a transfer to the old reference and would like to know how I can recover that money. Any help will be welcome!
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PayPal_Siobhan2
Moderator
Moderator

Hi lordesteves, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member!

 

I am sorry to hear this transfer was unsuccessful. As these funds were added from your bank account, please contact your bank directly, and request a trace is initiated on the funds. 

 

- Siobhan 

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