Upside payment

robynmom5
New Community Member
I am supposed to be getting money from the Upside app but I haven’t gotten anything yet. Anyone have any dealings with this?
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @robynmom5

Thanks for posting and joining the Community! 

I'm sorry to hear you haven't received a payment yet. I recommend ensuring your email address and phone numbers are confirmed. It's also a good idea to verify your account while waiting for a payment, as some senders require a verified account. If you still haven't received it after checking these, I would double-check with the sender to make sure there aren't any typos in the email or phone number they're sending the money to. They'll probably need to cancel the payment and resend it if there are. 

I hope this helps! 

- Meghan


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