My niece is using a site for her wedding. Cash Donations or gifts are using paypal.me. I sent a large donation, only to find out she (as the receiver) was charged an additional $14.95 which was deducted from my total donation. As I understand it, "friends and family" donations should not be charged a fee. Why was she charged the fee?
Thank you for the response. I will ask when she is available. I doubt she has a business account. I don't know what you mean by "treated as per goods/services payments". She has used paypal.me (personal account) before and received funds without being charged a fee. Does the fact that she used it as a payment option for Wedding donations on her wedding website change things? I don't see how. The site simply links to the Paypal site and the rest of the transaction happens there. I did give a more substantial amount ($500.00.) Would that trigger a fee?
Thank you for visiting the PayPal Community. I am sorry to hear that your niece received a fee when accepting donations for her wedding gift through PayPal. It may have processed the payment as a "goods or services" payment based on how the button was set up for her website. You may view more information on payment types here: https://www.paypal.com/smarthelp/article/what's-the-difference-between-friends-and-family-or-goods-a... I recommend having your niece contact us to look into this further. She may reach our Customer Service at the bottom of any PayPal page by clicking “Help & Contact”. She can also chat with us on Facebook or Twitter. Our sincerest apologies for any inconvenience that this has caused!
Thank you for your time and I hope that you have a good day.
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