every paypal transaction gets cancelled even tho i have bought a couple things some time ago

karkuwa
New Community Member

Im trying to buy a license for Flickity slider. its a slider for webdevelopment. I need the slider for my online store but when i try to buy it the transaction gets cancelled. When i try my card it gets cancelled and when i try to use paypal balance the same happens

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @karkuwa,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that you're facing issues while making payments and I know this can be frustrating. Our security program considers a variety of factors at each transaction/activity to keep you safe. To provide a safer online payment network, every action through PayPal is reviewed before it's approved. Occasionally, action won't go through due to the various precautions we take to improve transaction safety. In this case, I would recommend you try again at a later time by clearing cache and cookies or try using a different browser or website. There may be other various reasons why the payment would have been declined. Here's the help center article to know more information. If the issue persists, kindly check the Resolution Center to see if there are any notifications about the account status and complete the unresolved steps. 

 

Good Luck,

Ayesha


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