google says paypal unavailable after logging in to make a purchase for google one storage

jess258
New Community Member

when trying to purchase storage on google (google one storage) It tells me that paypal is currently unavailable When I check my paypal account there are no notifications ect. I am able to log in and see everything and nothing looks amiss. Can someone please explain to me what is going on with my account and how i go about fixing the issue?

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @jess258

Welcome to the Community! 

I'm sorry you're having trouble making a purchase. It sounds like there may be a connection issue between PayPal and Google. I recommend clearing your cache and cookies or trying a different web browser to complete the transaction. It may also help to disconnect your device from the internet and reconnect it or try another device. 

I hope you can make the payment soon!

- Meghan


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