how do I cancel a payment?

SDK22
New Community Member

How do I cancel a transaction? 'cancel' doesn't show up as an option. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SDK22 

 

If the payment has completed then you would need to contact the merchant to see if they will cancel your order for you.

Paypal covers you for non receipt of item OR item received but not as described.

You can only use a cancel option if the funds are linked to a non existent email address due to a spelling error or typo so it would never complete. 


Advice is voluntary.
Kudos / Solution appreciated.
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