how long to reflect on bpi debit card

[nicz1]

Hi, wondering how long does it takes for refunded money (on PayPal) to reflect on bpi debit card? thanks in advance

[kernowlass · Accepted solution]

@nicz1 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212

[ennapee390]

I withdraw my funds from PayPal to BPI bank on July 24, it was completed on July 27. It's now August 3 and I haven't received anything. Anyone that can help me understand why? PayPal said there's a delay in the bank, when I called the bank they said there's no remittance or floating transactions.
It's now 10 days and I'm not sure what to do. 

[PayPal_Ayesha]

Hello @ennapee390,

Welcome to PayPal Community Forum and thank you for posting!

 I'm sorry to hear about the withdrawal to bank and I know how important it is to have funds at the right time. Please be informed that if the status of your withdrawal is 'Completed', this means it has completed through our system. The withdrawal time frame is 3-5 business days but all depends on the banks clearing process. Since, it's been more than expected days, please reach out to our PayPal Customer Support Team through the available contact options on our website so our representatives can trace the funds for you. Support is also available through Facebook private messages or Twitter direct messages. 

Regards,

Ayesha

[ennapee390]

I did that. They've said that the funds was credited on July 25, its funny because paypal completed the transaction on July 27 on the history. They request a bank a recall. Is there any specifics time frame for that? Or my money is gone?

[PayPal_Olivia]

Hi @ennapee390, 

I can imagine how frustrating it has been that the funds are not showing in your bank. 

When you contacted Customer Service, did they initiate a trace to investigate the funds?. If not, please reach out again and request that they look into tracing the funds. If they have a specific time frame to offer for it, they will be able to provide information to you at that time. 

I hope this can be resolved quickly for you!

Olivia

[ennapee390]

Yes they did and I got an email. from them. They've said my money credited on July 25 but the transaction is completed on 27 on my end and I need to wait a couple of days after the transactions is completed. They said that they will ask my bank for recall but did not gave me aby specific time line.

[aplyhj]

I currently have the exact same problem. Small amount of money but it's making me rethink about using Paypal for anything now. I hope you'd been able to get your money though