i have a denied transaction

Ahmedelshelk
New Community Member

i tried to make transaction but it denied and when i asked i got this message ( Thank you for reporting this case. After our review, we found that certain transactions weren't unauthorized and hence couldn't be covered by PayPal Purchase Protection.)

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ahmedelshelk 

 

What does it say on the transaction on your paypal account?

Why did you open an unauthorised dispute? That is telling paypal you were hacked when presumably you were not? 


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Ahmedelshelk
New Community Member

its denied and i dont know why i did many transactions before i dont know what to do no one use this account except me 

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Ahmedelshelk
New Community Member

what should i do now it seems like a weekend and nobody answering me except the auto messages 

its so annoying 

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Ahmedelshelk
New Community Member

@kernowlass 

can you help me with that ?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ahmedelshelk 

 

As you haven't answered either of the 2 questions that I asked you then no I unfortunately can't.


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Kudos / Solution appreciated.
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