still haven’t got my money for refund

[jennifer193]

so i issued a refund from a seller because it wasn’t what he descibed at all, and it says the refund has been completed but it’s not showing up in my bank account or paypal balance, i paid with my debit card. at first i thought it was because my account wasn’t verified, so then i verified it and it still isn’t letting me get my money, can someone please help?

[kernowlass]

@jennifer193 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212

[SF1988]

I was issued a refund on May 27th, still no money. 

When Amazon issues a refund, it shows almost immediately in my bank account. I ssupect the money are just lost somewhere.

[kernowlass]

@SF1988 

Read my above post and allow a few days for it to get to your bank account.

Paypal use bank accounts and bank transfers for refunds, Amazon only use cards.