The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
If you want to report illegal content under the EU Digital Services Act, please do so here
Hi, my transaction shows authorisation in progress since 3 days. I am unable to transfer or cancel this transaction. Please advise or resolve it. Thank you.
I am dealing with similar issue with Guitar Center. Online purchase, store contacted me and said item damaged. I cancelled the order and received email. Yet, I still see a potential authorization out there and that is concerning. I have sent email to GC to resolve but still authorization is still on my account.
Welcome to the PayPal Help Community and thanks for posting here!
I do understand you have a query regarding your incomplete authorization. Kindly refer this article to get help with your concern www.paypal.com/cshelp/article/help121 . Also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can reach out to the Support Team by clicking the contact us option at the bottom of PayPal homepage.
Hope this information helps, Jyoti If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
