Can't proceed with payment even bank card is autorized

balblabla
Contributor
Contributor

Hello

 

I faced some issues with my PayPal account connecting with the payments, that appeared two days ago, however, I’ve been using PayPal as a payment method for years and never had any issues before.

The main issue is that while purchasing online PayPal is asking to retype my bank account details, while my debit card was already set up as a preferred payment method. Unfortunately, even after reentering my bank card data, I can’t proceed with the payment, as an error appeared.

 

Please advise what I should do in this case.

Thank you

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PayPal_Ayesha
Moderator
Moderator

Hello @balblabla,


Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're facing issues while processing the payment. Each time you make a payment from your PayPal account it goes through a series of filters to determine how much potential risk may be involved. If the system deems a payment to be a potentially high risk, the system may limit the payment options or block the payment from going through all together. However, potential triggers include a variance in the login location and computer ID or multiple unsuccessful payment attempts within the same day. In this case, I would recommend you try again at a later time. If the issue persists, you may try a different payment method. Here's the help center article to know some of the reasons why your payment should have been declined.

Regards,
Ayesha


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