Can't transfer money to my linked debit card.

zara20
Contributor
Contributor
I just added my Credit Sesame debit card to my account to transfer money from PayPal to Credit Sesame. However, the transaction refuses to go through, even after verifying my ID. If I try sending a verification code to my phone I never receive it. Do I have to wait a few days after adding a card? Why might this transaction be failing?
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2 REPLIES 2

Ridox01
Contributor
Contributor
It’s frustrating when your transactions don't go through, especially after adding a new card like your Credit Sesame debit card. There could be a few reasons for this issue: 1. **Insufficient Funds**: PayPal often verifies cards by making a small charge (around $1) to confirm that the card is active and has sufficient funds. If your Credit Sesame card doesn't have enough balance, this could cause the transaction to fail. 2. **Incorrect Information**: Double-check the card details you entered—make sure the card number, expiration date, CVV, and billing address match exactly with the information on file with Credit Sesame. Even a small error can cause issues. 3. **Card Issuer Restrictions**: Some card issuers, including newer services like Credit Sesame, might have restrictions on online transactions or specifically on transactions with PayPal for security reasons. It’s a good idea to contact Credit Sesame to ensure that there are no blocks on your card for PayPal transactions. 4. **Card Type or Region**: PayPal might not accept certain card types, like some prepaid cards or cards from specific regions. Verify that your Credit Sesame card is supported by PayPal. 5. **Card Already Linked**: If this card has already been linked to another PayPal account, it can’t be linked to a new one unless it’s removed from the previous account. 6. **Security Measures**: PayPal’s security system might block transactions if it detects anything unusual, such as adding a new card and trying to make transactions immediately afterward. This might explain why you’re not receiving verification codes. **What You Can Do:** - Verify that all card details are correct and try again. - Ensure your Credit Sesame card has sufficient funds for verification. - Contact Credit Sesame to confirm there are no restrictions or issues with your card. - If possible, try linking a different card to see if the issue persists. - If none of these work, reaching out to PayPal support for further assistance might be necessary—they can provide more specific help regarding your account. I hope this helps! Feel free to ask if you have more question.
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kernowlass
Esteemed Advisor
Esteemed Advisor

edited


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