Cant receive payments from other people . “The recipient can’t accept payments right now” .

sharkboy333
Contributor
Contributor
I can't receive payments from other people. When they try to send me money, they get a message “You can’t send them money . The recipient can’t accept payments right now” . And a little earlier I received a notification that my account functions are limited , and i should provide additional information. And I have a question, can't I get paid because of that? And how soon my account features will return if I sent them information . And how can I solve this problem because I can't receive payments and money from my website
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sharkboy333 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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