Cash In error

Chase2929
Contributor
Contributor
Hi! I cashed in through gcash and it resulted to a system error in gcash. However the amount has been deducted in my paypal balance. I really needed that fund for my bills. Please help me. I reached out to papyal custom support and they just told me it was shown as a completed process in their end. I clearly did not receive my cash and gcash event sent me an error notice.
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2 REPLIES 2

ricemilkk
Member
Member
have this same issue! contacted both paypal and gcash support but not yet reply to any. some threads here suggest waiting 24-48 hours for the refund so i’ll update once they get back to me
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Chase2929
Contributor
Contributor
I just wish they will assure us that the fund will be returned and ai will wait for 1-2 days without worrying.
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