Credit card charge states Paypal but it doesnt appear in Paypal activity

scorpia22
New Community Member

I see on my Visa credit card that is tied to my Paypal account a charge for ParamountPlus. It looks like this:

03/24/2022PAYPAL *PARAMNTPLUS xxx-xxx-xxxx CA

$5.99

 

However, there's nothing in my Paypal Activity to indicate this charge. How can I dispute this charge? It doesn't appear to exist according to Paypal. Of course my Visa card tells me to contact the merchant, which is Paypal?  Of course I can't find any account I've created with Paramount Plus either.  My kids claim they haven't signed up for anything without asking me.

Will Paypal be able to help me?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@scorpia22 

 

Have you bought a film or music or something media related and paid with it via your credit card?

Only if you did and you did NOT log into your paypal account then you bought as a guest buyer via your card BUT the seller processed that card payment using their paypal card reader so paypal would appear on your credit card statement.


Advice is voluntary.
Kudos / Solution appreciated.
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