Customer canceled payment plan after services have been fulfilled satisfactorily

WIT24
New Community Member
A customer on recurring payments cancelled their last payment after services have been fulfilled. Customer was happy with the program and no complaints received. Obviously they can cancel like this? How can I get my money now?
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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @WIT24,

 

Thanks for visiting PayPal's Community Forum. 

We understand that your last payment has been cancelled by customer for the subscription after taking service. Kindly reach out to our customer support team to know what can be done next or to get a possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".

Hope this helps you!

Warm Regards,
Shradha

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