Details of purchase

[pjc_555]

I receive an email from PayPal when I buy something on eBay, which I do quite often. Those emails used to have a description of the goods which made it easy to check that the transaction was genuine. Now under DESCRIPTION it says Purchase amount which is almost useless. I can click on the link which takes me to the transaction details page, but there is still no description of the goods. There is an order number there which I can use by logging into my eBay account and looking for that order number.

Would it be possible to have either the description of the goods or the order number included in the email?

[kernowlass · Accepted solution]

@pjc_555 

Since Ebay and Paypal split and Ebay started their own managed payments then that no longer happens.

You don't pay the seller when you checkout on Ebay with Paypal, you pay Ebay and then Ebay sends the seller the funds via bank transfer.

So because Paypal pay Ebay and not the seller they don't know the item or anything about it.