Double charge

[iansss]

Hello

I got a negative balance due to bank insufficient funds to the linked bank account. I covered the negative balance in paypal in order to zero.

However, the next day, the related transactions were also debited again to my bank account, resulting in double charge, but after a few days paypal balance is still zero.

Will this be automatically resolved or do I have to do anything?

[kernowlass · Accepted solution]

@iansss 

If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your Paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your bank account once cleared. Allow 5-7 days.

[iansss]

Thanks, I'll let a few days more.

[AllyInOz]

Did this resolve? I have been double debited and have tried multiple ways to contact Paypal to report it but there is not means for reporting a double charge that I have found. I cant even speak to a person. And its a significant amount.

[iansss]

Yeah, I was also not able to speak with a person, but eventually it was resolved in 7-10 days