Funds Not Received (Withdrawal to Closed Paytm Payments Bank)

Wizard658
Contributor
Contributor

I recently withdrew money from PayPal to my Paytm Payments Bank account. However, Paytm Payments Bank has closed due to RBI regulations. While PayPal confirms the transfer is complete, the funds haven't reached my account. I'm hoping to find out where the money went and how to recover it.

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7 REPLIES 7

Aditya_03
Contributor
Contributor
Simlar thing is happen with me. Hopping for the fastest solution.
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Temp20240514b
Contributor
Contributor
Have your problem solved?
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dhameliakishan
New Community Member

Hello,
Same thing happend with me paypal says it's debited from our side and paytm bank is not showing any amount, did you find any way to this situation?

 

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AarifZ
Contributor
Contributor
Similar thing happened and it was exactly transferred on 15th March and I already tried to change may bank account just before that but that too very long time for them to change my account and by then some funds got transferred on 15th March. Tried everything to avoid that but still ended up in this situation. They said will refund in 45 days and now they aren't responding. Did you get yours back ? Any solution?
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PayPal_Bindu
Moderator
Moderator

Hello @AarifZ 

 

Welcome to the PayPal Help Community and thanks for posting here!

 

I understand your concern about the withdrawal which hasn't posted in your PayPal account. If a bank account is closed, any withdrawal processed will be reversed and the funds will be added to your PayPal balance. I would suggest you to check your activity again from March for the reversal. If you don't see any reversal, please get in touch with our Support Team to look into this further.

 

Hope this information helps, have a great day!

Bindu

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Rehan8
New Community Member
How many days it takes Paypal to reverse back your amount in your paypal account?
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PayPal__Jyoti
Moderator
Moderator

Hello @Rehan8  

Thanks for visiting PayPal's Community Forum.

I do understand that you have a query regarding your refund status. Kindly check this article to for the concern raised www.paypal.com/cshelp/article/HELP130 . For further assistance, you can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti

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