How do I reverse a preauthorised payment?

Lizamari
Contributor
Contributor
I accidentally made two preauthorised payments via paypal and I am trying to reverse it but it doesn’t show anywhere that I had made that payment, except on my banking app. Please help
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Lizamari,

Welcome to PayPal Community Forum and thank you for posting!

 

I understand your concern about the Pre-authorization charges. Please be informed that authorization is just a temporary charge. Not to worry! In general, the pending authorizations will get voided, the charges will be removed from your payment method and the funds would be returned to your available balance. As you're unable to see the charges on the PayPal account but they are in your banking app, please reach out to the merchant and have them canceled. 

Regards,
Ayesha


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