How to Verify paypal account?

virginiala
Contributor
Contributor

Hello

 

i want to ask how can i be able to verify my paypal account ? my status is good. bank account is already connect, also with the card. But i cannot be able to purchase.there's a warning message say "We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a payment card."

 

please help me thank you

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@virginiala 

 

Did you confirm the bank account after adding it?


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virginiala
Contributor
Contributor

@kernowlass 

 

yes. also there's no more notification on my account ( i mean,  what to do from paypal ) . 

do you have a solution ? what should i do, because i'm so confused.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@virginiala 

 

Seems odd why not check it out with customer services?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


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virginiala
Contributor
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  yes I'm stll trying to contact customer service, but still unavailable. thank you for your help anway 
 
 
 
 
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