I can't access 0% for 24 month promotion from PayPal Credit when using eBay.

[ozarkjoe]

They offer this every few months, sometimes at 0% or at 2.99%.  This has never been an issue for me before until yesterday.  When checking out I can only see options to pay now or pay over 6 months interest free.  In the past I would get the 12  and 24 month options.   I called customer service and they said that it is up to the merchant to offer this option.  This can't the the problem when eBay is advertising the 0% through PP Credit on their main page, available through March 17th.  I used this option just a few months ago with no problem.  It also can't be the individual seller's choice since this problem happens with any item I choose that is over $600, the minimum needed for the 24 month deal.  I also sell there and they never ask me about this.  Sellers are not the ones who decide matters with PP Credit.

[PayPal_Olivia]

Hi @ozarkjoe,

Thank you for your post, and I am sorry to hear that the PayPal Credit option was not offered at checkout. For assistance with PayPal Credit issues, I recommend contacting the customer service team dedicated to PayPal Credit questions. The number can be found at the bottom of this FAQ.

I hope this helps!

Olivia

[Nanobot181]

Same thing happens to me. I see the 24 month no interest open displayed in eBay for using PayPal credit. When it comes time to pay with Paypal credit, I only see 6 months no interest. I have called into support sand didn't receive any answers that would help.