I canceled automatic payments on a service, but I can't make it work again.

Mickeewin
New Community Member

So yeah, I canceled automatic payments on a service, but I can't make it work again. I tried going to the merchant's website but with no results. Now I'm trying with PayPal, but they are telling me to go to the merchant's website which didn't work for me in the first place. Help? Edit: NEVERMIND, FIXED!

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3 REPLIES 3

Kaged
Contributor
Contributor

how did you fix it, i'm having same problem

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PETbetbel
New Community Member

Me too

 

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PayPal_JonK
Moderator
Moderator

Hello @PETbetbel, @Kaged,

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues getting an automatic payment back up and running with a merchant. Normally the only way to reactivate a subscription or automatic payment is to go back through the checkout process you completed on the merchant's website. If you run into issues completing that checkout, you may want to try the steps listed in this Help Center article as well as reaching out to the merchant. 

 

Best wishes!

 

 - Jon K


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