I got limited my PayPal account And I have 829$ in my PayPal. but my payment got to zero.

[Abass829]

I got limited my PayPal account And I have 829$ in my PayPal. but my payment got to zero. Need help against this situation

[kernowlass]

@Abass829 

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account or allow you to open a new account and transfer the funds across for you. Opening a new account is not guaranteed as you have already broken their rules once but you should get one of those options.




If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

HOWEVER sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Abass829]

Thanks for your response. But I want to know PayPal transfer my payment to PayPal account. Can I ask to refund/shared my payment after 180 days.?

[PayPal_Ayesha]

Hello @Abass829,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that your account is limited. Handling with limitations can be quite concerning. I recognize the importance of getting this taken care of. Please be advised that once the limitation has been lifted after 180 days, you will be notified about the account status and then you should be able to take action on your account. You will have access to your funds after the limitation has been resolved completely. 

Good Luck,
Ayesha