I have Sent money form PayPal to Wise on 28 Feb and I still haven't got anything to my Wise account

almasarawe
Contributor
Contributor

I have made a manual transaction on 28 Feb to my Wise bank account and all that time and still haven't received the money, Wise support says they haven't got anything yet.

And PayPal support is very slow and do nothing about this issue!! what should I do now?!

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@almasarawe 

 

Paypal does not support Wise / Payoneer (or any other virtual banks).
Whilst you can sometimes add an account it wouldn't work properly and Paypal advise you against trying.
If you do succeed then Paypal wouldn't be responsible for any missing funds to or from that virtual / digital bank account. However you can contact customer services and see if they will do a trace?


https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 


Advice is voluntary.
Kudos / Solution appreciated.
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almasarawe
Contributor
Contributor

So if PayPal no longer support virtual banks then why they allow us to connet to them? also I have made the treansfer to Wise before with no problem.

It's really annoying to see such a problem from PayPal, also I have never heared that they don't recommend using virtula Banks! 

Anyway thanks for your respond!

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kernowlass
Esteemed Advisor
Esteemed Advisor
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