I sent money to my cash tag email and now I can't find it anywhere

[munozkristi]

I have no idea where my money went after I typed in my cash app tag and it's not anywhere in my email... Nowhere to be found.. help

[PayPal_Meghan · Accepted solution]

Hello @munozkristi, 

Thanks for stopping by the Community, and welcome! 

If I understand correctly, it sounds like you tried sending a payment from your PayPal account to your Cash App account. I apologize for any confusion, but PayPal and Cash App are not compatible services. If you send money to an email that is not registered to a PayPal account, the payment will show unclaimed in your PayPal Activity Page. You can learn how to cancel an unclaimed payment on our Help Center. If the payment shows completed, you would want to reach out to the recipient. If you click on the transaction within your PayPal Activity, you can scroll down until you see the Message option. I also recommend emailing them outside of PayPal if you remember the email. If you own that email address, then you may actually have a second PayPal account that you only need to log into. 

Good luck! 

- Meghan