I sent money using PayPal credit, but money is still on hold in their account after 24 hrs.

catlady12345
New Community Member

I sent money to my fiancé using my PayPal credit to pay my portion of the rent, but the money is still on hold after 24 hrs. However, on my end, it says the transaction has completed and is now being reflected on my paypal credit balance. 1. Status is being shown as “money on hold” 2. No, his account is not new, I have sent money to him before using PayPal credit 3. No messages regarding the hold

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2 REPLIES 2

ALAISA1
Contributor
Contributor
Fixed plss
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PayPal_JonK
Moderator
Moderator

Hello @catlady12345 and @ALAISA1

 

Welcome to the PayPal Community Forum. I'm sorry to hear a recent transaction you've sent has been placed on hold. There may be a few different reasons as to why the payment was held. I would recommend reviewing the following Help Center articles and then reaching out to our Customer Support teams if you still have any questions: 

 

Why is the money I sent on hold?

Why is my payment on hold or unavailable?
How can I release my payment(s) on hold?

 

Best wishes!

 

 - Jon K


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