My payment in PayPal failed but my credit card was charged

EAG222
New Community Member
Yesterday I used my PayPal to renew my website hosting with Namecheap as I do every year, when I confirmed the order my credit card was charged with the order amount ($108.88) but the payment was not received by Namecheap and the transaction doesn’t appear in My PayPal account. I tried to contact PayPal support many times but I not able to reach them. What can I do to get my money back?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@EAG222 

 

If its not showing on your paypal account then paypal never received anything to pass on for you.

Suggest you talk to your card issuer?


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