Need Help with Pay in 30 Days Service for Travel Booking on Klook

XIAONUOLI
Contributor
Contributor

Hi, I'm reaching out because I encountered a discrepancy with a recent transaction involving Pay in 30 Days service and I'm hoping to get some guidance.

Last month, I used Pay in 30 Days service to book a travel event on the Klook travel app. The total cost of the event was 473.37 USD. When PayPal processed the payment, it converted the amount to 465.23 Euro.

Screenshot 2024-05-15 092719.png

 

Unfortunately, I had to cancel the event and received a refund of 427.82 Euro from Klook travel.

 

 

Screenshot 2024-05-15 092527.png

 

Now, I need to transfer 27.41 Euro back to PayPal. I cancelled the booking and didn't get anything from it. Why should I still pay 27.41 Euro? I'm quite puzzled by this situation and unsure of how to proceed. 

Screenshot 2024-05-15 092933.png

 

 

 

Could you please give me some suggestions?

Thanks in advance!

 

Warm regards,

Xiao [Removed]

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