Payment by paypal doesn't match

[Temp20230724z]

Hi, I used to pay my TEMU's orders through PayPal.. Yesterday I had a problem, and my order was reimbursed.. Now I want to order a new one. All products are in the basket but I can not pay through PayPal anymore.. What can I do to be accepted?

[PayPal_paula]

Hi @Chris15043 and welcome, 

I am sorry to hear that you have been having issues paying using PayPal. There is a number of reasons why it may not be giving you the option to pay with your PayPal account. I would check on your Resolution centre on your PayPal account to ensure that there are no open issues there that might be stopping any payments going through. It could also be the card that you are trying to use that is attached to your PayPal account. I would check to ensure that these details are up to date. It could also be our internal security system stopping the payment which can happen sometimes. Our internal security systems reviews all payments and at times can block a perfectly good transaction. If this is the case we recommend to wait 24 hours and then try the payment again. 

I hope this helps, 

Paula