Payment not available despite being already linked

TemmieJunior
Contributor
Contributor

I never send money to anyone, only received so far and never have been a problem, a few days ago I tried to send money to someone and for some reason I couldn't use my already linked bank/card, it just asks me to add/link one and when I try nothing happens, it just says that I can't use it at the moment and asks me to link another one, even after trying to link another one the same happens, and I am unable to send money to anyone because of this, I'm not sure what is going on for this to happen

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@TemmieJunior 

 

https://www.paypal.com/br/cshelp/article/como-envio-pagamentos-help293

 

Did you confirm the card once you have added it? Check out the information in this link.

https://www.paypal.com/br/cshelp/article/por-que-meu-pagamento-foi-recusado-help419

 

 


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TemmieJunior
Contributor
Contributor

yes i did confirmed, it asks me to reconfirm if i try to link again when doing the payment, which i do and when i try again it says i can't use it and i have to reconfirm once more, making a loop

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@TemmieJunior 

 

Why are you removing it and relinking it again???


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TemmieJunior
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@kernowlass 

i'm not removing? i didn't said i removed, when trying to pay, the options of my already linked stuff doesn't show up, it just shows to link something, i went to a friend of mine and on their side their linked stuff shows up while mine don't, like i said it just says to link something to pay, and when i try, it doesn't work and i have to reconfirm my card/bank because of that, and even doing so doesn't fix that, i really don't know what is wrong

 

 

 

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