Hi all, I used Paypal Pay in 4 for the first time the other day, to buy a few things (in one transaction) online from JB HI FI. However, after going through the motions at checkout to use Pay in 4 as my payment method, once completed, I received no kind of purchase confirmation or any correspondence from the vendor to show the transaction had gone through. In my Paypal transactions, the first payment was listed as "pending authorisation", however the money for the first payment had already been instantly taken from my account. I tried googling what was going on and saw an explanation about the funds pending until the vendor accepts and processes the order, otherwise the money is refunded after a certain amount of time. I made this purchase 4 days ago, and I just logged into Paypal to find that the pending transaction has disappeared altogether. There's no mention of it having been processed nor refunded, it's just entirely ceased to exist, and I checked my bank account to see maybe if the order didn't go through and the money was refunded without notification, but this is not the case, either. I also contacted the vendor's support service the other day to try and confirm whether the order had been received, but I've not received any correspondence. I can't use Paypal's resolution centre as the transaction in question has disappeared and so I can't select it. I'm at a complete loss on what I should do or CAN do. Any advice would be greatly appreciated, TIA.
