Paypal has not sent me a refund, after I have called them twice, with them insisting that I should receive it right away. I feel Paypal's service is exceptionally terrible. I would like to be wrong here, but their call center is barely helpful (they've promised I would receive an email stating a refund is being processed twice now over the last 4 days - I have not received 1 email...). $400 USD is being held, and the merchant has told me clearly that they never received any information about my purchase. Is Paypal scamming me? Any help is much appreciated on how to actually get a refund issued to the credit card.
Tempted to post this under the 'Fraud' board on community posts.
