Pending payment in my PayPal account

Vafreg
New Community Member
On 27.4 I bought flight tickets and the company is not able to confirm the purchase because the payment appears as "pending" in my PayPal account. I payed through PayPal but with my credit card, and the money is debited from my bank account... How can I force this payment that appears as still pending in my PayPal account? I don't want the money back or do a cancellation, I want to confirm the payment. Many thanks in advance for your help.
Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vafreg 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

DmitrijKir
Contributor
Contributor

I have similar problem but I bought an event/ticket.. at first it was pending after its gone and now I dont see anything on dashboard, no notification, no explanation, no nothing..
I bought previously a ticket and it was shown on dashboard at least my recent activity but now - nothing like its never existed

Login to Me Too

PayPal_Bindu
Moderator
Moderator

Hey @DmitrijKir,

 

Welcome to our community help forum! 

 

Thanks for the help @kernowlass! As you mentioned that the authorization has disappeared from your PayPal Activity, this would mean that the authorization has expired, and the merchant did not accept it. Therefore, you will not be charged for this order. As this is just a temporary charge, it means you won't see a refund in your bank account. The charge will simply be removed from your bank, and the funds would be returned to your available balance. This should reflect on your bank balance within 72 hours.

 

I hope this information helps,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

DmitrijKir
Contributor
Contributor

I ordered this event on 6th of may and money in the bank are still pending and its 12th today.

Basically what happened
I logged in to my paypal. All good
My bank is linked with it. All good
I ordered an event. All good
Transaction gone through. All good

Money gone from my bank account. All good

Showed in Notification bar - its pending. All good

3 days later, disappeared in notification bar that the money are pending. Hmm..OK.
Another 3 days of waiting, logging in to bank acc, still no money back, no event ticket either and nothing on paypal app. 
When I used to buy something on paypal, its showed me at least that I have it, like a receipt or something but this time nothing. 
I just want that event ticket :))

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.