Refound didn work?

Djordje_Raskovi
New Community Member

I requested a refund for the money I paid via my card to my paypal account and it says in the email I received that it should be refunded by 7/17/2024 and it hasn't been refunded yet.

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2 REPLIES 2

Katy131
Contributor
Contributor

I had a similar problem on the same day.  The refund was paid to my debit card but the funds are not available either in my bank account or my Paypal wallet.  I can't find out how to transfer the funds on the debit card to my bank account or to my Paypal wallet.   Refunds previously have been returned to my bank account the same day.  Is this a glitch on that particular day?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Djordje_Raskovi 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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