Refund to credit card linked to Paypal

Nicoleptupas
New Community Member

I used my credit card & linked to Paypal to purchase an item from Depop. However, it was a scam and I've immediately file a claim. Thanks to buyer protection and solid proof the decision was made - in my favor. Paypal notified me that the refund has been made but Amex hasn't acknowledged it yet. When will I expect the refund to reflect on my bank? HELP

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nicoleptupas 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/smarthelp/article/FAQ1212


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Kudos / Solution appreciated.
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Nicoleptupas
New Community Member
Thank you for the FAST response. I appreciate it!
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