Refunds going to my old email address

[PaulBirch45]

Hi, recently refunds sent to me are automatically going to my old Tiscali email which no longer exsists. I have been using my TalkTalk email now for years and can't see why refunds are still going to my old email. the Tiscali email does not show anywhere on my Paypal account

[PayPal_Chinmaye]

Hello @PaulBirch45 

Thanks for visiting PayPal's Community Forum.
 

I do understand that the received refund went to an incorrect email address. Please read this article to know how this can be done. You can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page for any additional help. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).
 

Hope this helps you!
 

Warm Regards,
Chinmayee

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