Reoccurring transactions from Nymbus LLC

[Hum6]

I’ve been trying to stop the monthly automatic payment to Nymbus LLC and have been unable to. Has anyone had similar issues and found a resolution

[kernowlass · Accepted solution]

@Hum6 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Ervinia]

I just now noticed they have been charmed for months too and I have looked at every subscription I have which isn’t many and it doesn’t belong to any of them and I tried googling them to see who they even are and I got two answers… a banking company and a medical sales company…. Neither of which I have ever used.. I did find on a receipt paypal sent me in Jan 24 that there was an email [removed]. I sent the And the email to the address [removed] to not only stop any subscription or any other reason they would be charging my PayPal acct and to send me proof of any authorized transaction with my signature where I agree to a purchase with them.

[sweetlre]

Can you back up one step, please? What page are you on to click the Profile Tab?

[TJ1234]

 I have looked to block but do not have a "manage pre-approved"...I do not want to pay. I want to block this payment.

Thanks

[Ervinia]

Hum… did you ever find out who this company is and what products they are trying to say that you were buying?

[Claireyj1]

I think they act for a number of sneaky websites, but I bought a bra from invisilift, and they snuck a subscription in there. In the process of disputing now, but I'm worried I don't have any proof that I never agreed to the subscription.

[sweetlre]

You can't prove you didn't order the subscription - it's impossible to prove a negative. The burden is on them to prove you DID order it.

[eznev]

I bought a bra from Floral Secrets and they did the same to me

[kmsnurse]

i just went on my paypal and removed their permission to access my paypal account AND I sent them an immediate cancellation email - stating i do nor know who they are and never authorized this subscription - i order stuff all time - sometimes i use paypal pay over time - i wonder if it got snuck in that way - ALSO if you look every month it says the payment is completed as if i was paying something on a payment plan and now it is complete SO SNEAKY !!