Service refusing to cancel my subscription

ShepardRahl
Contributor
Contributor

A service I subscribed to is essentially refusing to allow me to cancel my subscription. I try to cancel on their website and I get a non-sensical error and they don't respond to my e-mails. I used paypal for the payment. If I go to their billing details in the autopay section and choose "Remove Paypal as a payment option" would that effectively cancel my subscription with them?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ShepardRahl 


Click on the profile / settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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