Stubborn Uber refusing my PayPal

[Lynxspirit]

I’ve always used PayPal to add funds to my Uber account. I just tried but this time Uber wouldn’t accept it and asked me to choose another payment method. I checked my PayPal account and everything is fine. I used PayPal to send Uber money and sent myself an email as verification. Now I don’t know how to send the PayPal money to Uber!

[PayPal_Meghan]

Hello @Lynxspirit, 

Thanks for joining the PayPal Community Forum! 

I understand you were recently unable to add money to your Uber account, and I'm sorry to hear that. The payment could have been declined by either PayPal or Uber, or there might have been a connection issue. I suggest visiting this Help Center article to learn about some common declined payment reasons and troubleshooting. 

In addition to the article, I also have a few tips. First, ensure you have a strong internet connection by restarting your device and router. After that, ensure you use one consistent device with your location services turned on and clear your cache and cookies on your favorite browser. If you still can't use PayPal after trying these steps, please reach out to Customer Support. 

I hope you can add the money soon! 

- Meghan