This card can’t be used for your payment. Let’s try a different card.

4ndrey22
New Community Member

My card got blocked after I used the wrong information and try to do a payment. I'm dumb and tried multiple times that's why is blocked on paypal I think to avoid fraud.

I already called support but didn't get a solution yet, they say everything looks good with my card. So what can I do?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @4ndrey22,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're unable to use the card for the payment. Each time you make a payment from your PayPal account it goes through a series of filters to determine how much potential risk may be involved, If the system deems a payment to be a potentially high risk, the system may limit the payment options or block the payment from going through all together. We really wouldn't be able to say what may have caused in this case. However, potential triggers include a variance in the login location and computer ID, or multiple unsuccessful payment attempts, mismatching your personal information between your bank and PayPal account. In this case, you may have to wait for some days and try again at later time. If the issue still persists, you may have to use different payment method.

Regards,
Ayesha


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