Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[Halfpints1]

Are you saying open the PayPal app? Because I’ve done that but I don’t see the “third option” You’re talking about

[kernowlass]

@Halfpints1 

scroll down link for how to do it on the app.

https://www.paypal.com/us/cshelp/article/what-is-an-automatic-payment-and-how-do-i-update-or-cancel-...

[Daddy-2022]

$29 monthly

[danidaniel1950]

Actitech Limited?? Charging my account 24 months at $19.99... Just caught this because payment was paid by Paypal internal MC! Noticed other community comments say this is a scam... I called the company phone number and answering service was in a foreign language. I'll ask Paypal to lock this Actitech seller out of my account. DannyD

[Journey2021]

I’ve been charged by actitech limited since Feb. I never used this and never agreed to this. They are a scam company. Please credit my account. I just got charged today AGAIN!

[Pattik9nurse]

Me too. What is this company? Do I need to stop using PayPal?

[Journey2021]

They only gave me a credit for 29.84. I’ve been charged since Feb. I doubt PayPal will give me the rest of the money back. This is a scam company and they are getting by with ripping people off. Once I’m clear of debt, I’m gone from this PayPal. I cannot believe they would allow this and there’s no way to contact them to get the full refund.

[Journey2021]

It looks like a fitness company. I didn’t sign up to pay monthly

[kernowlass]

@Journey2021 

@Pattik9nurse 

 A lot of times what happens is people accept a free trial for a product, and forget to cancel and it auto renews. OR during payment you have to opt OUT of it being added as a subscription. Be careful what you are accepting.

Cancel here if you are using the web and a personal account.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[dauerbach666]

Same here. Charged twice for $53.19 for nothing after I thought I canceled the service in July. WTF?

I have no subscriptions in iOS, so not sure how they can still be charging me. I have just requested a refund for the latest charge (yesterday) and so far they have refused.